TRAVEL INSURANCE
We strongly recommend "trip cancellation insurance" to protect you against airline delays, strikes, political unrest, acts of god, to include hurricanes, medical emergencies, epidemics, travel delays and baggage protection, which are not included in your room rate.
We offer a "TRAVELEX" life protection policy. In order to be covered you must purchase at least the full amount of your "per person" cost with us. However, you may purchase additional coverage, by just adding the additional amount to your existing trip cost. It is your responsibility to prove your travel costs over and above the cost of your room and/or vacation package purchased through us.
If a situation arises that would prevent travel prior to purchase and 15 days prior to your departure, it is unlikely that the insurance will apply. Feel free to contact us, and we will try to answer any questions you might have regarding this insurance coverage. If we are unable to answer specific questions, please call Travelex at 1-800-965-8859.
We offer a "TRAVELEX" life protection policy. In order to be covered you must purchase at least the full amount of your "per person" cost with us. However, you may purchase additional coverage, by just adding the additional amount to your existing trip cost. It is your responsibility to prove your travel costs over and above the cost of your room and/or vacation package purchased through us.
If a situation arises that would prevent travel prior to purchase and 15 days prior to your departure, it is unlikely that the insurance will apply. Feel free to contact us, and we will try to answer any questions you might have regarding this insurance coverage. If we are unable to answer specific questions, please call Travelex at 1-800-965-8859.
LUGGAGE INSURANCE
With lost luggage rates on the rise, protecting your personal belongings is a must. Travelex travel insurance offers reimbursement for lost, stolen or damaged luggage and belongings throughout your trip. All plans also include travel assistance to replace lost or stolen prescriptions, passports, visas or other important travel documents.
CANCELLATIONS & INTERRUPTION COVERAGE
A number of situations may cause you to call off your trip. Travelex has plans that provide a multitude of covered reasons that allow you to cancel or interrupt your trip without losing your travel investment. Cancel for any reason coverage is also available with some plans for any additional reasons that may cause you to cancel your trip. From a death in the family to relationship breakup, Travelex has a plan to protect you and your travel investment.
EMERGENCY MEDICAL SERVICES
Does your medical insurance cover you while traveling abroad? All Travelex travel insurance plans offer reimbursement for emergency medical expenses while traveling and will even provide evacuation to the nearest adequate hospital. In addition, coverage provided on most Travelex plans is primary with no deductions.
TRAVEL DELAY PROTECTION
Any number of things may cause you to be delayed, resulting in unexpected travel expenses. Travelex offers plans with coverage for trip delay and baggage delay, providing reimbursement for unplanned hotel expenses, meals, clothing and transportation costs. Some plans even offer trip cancellation & interruption coverage for unused portions of your trip, up to and including 100% of trip cost, if you miss over 50% of your trip due to the delay.
INCLEMENT WEATHER PROTECTION
Hurricanes, floods and other inclement weather may keep you from your vacation. Most Travelex travel insurance plans can prevent you from losing your travel investment by providing protection for events like a traffic accident while en route to your departure to the shut down of all transportation services causing you to miss your departure.
PRE-EXISTING CONDITIONS WAIVER
Have you recently sought medical care of treatment for new symptoms? Had any chances in medications? Your pre-existing condition can be eligible for coverage with most Travelex travel insurance plans if the plan is purchased within 14-30 days (depending on the plan) of your initial trip deposit. Additional requirements vary per plan.
24/7 ASSISTANCE WHILE TRAVELING (800) 228-9792
Travelex helps you find your way more easily with travel assistance and concierge services included in every travel insurance plan. Simply call a 24/7 toll free number to receive assistance with medical emergencies, lost items such as passports and luggage, destination information and advice, event ticketing and much more.
CUSTOMER SERVICE (800) 228-9792
8:00 a.m. to 7:00 p.m. CST, Monday - Friday EMAIL: customerservice@travelxinsurance.com
Frequently Asked Questions (Traveler's Insurance)
- Q. Why do I need travel insurance?
A. Travel insurance is designed to give travelers coverage for unforeseen problems. Flight cancellations due to a serious illness, or in some situations, an act of terrorism or the financial default of a travel supplier. When an unforeseeable event cancels or interrupts your plans, you are faced with two major financial losses—money invested in nonrefundable pre-payments items, and medical expenses that in many instances may not be covered by health insurance. - Q. What happens if I need to cancel my vacation?
A. Often you may be forced to lose nonrefundable deposits and prepayments that can add up to hundreds—even thousands—of dollars. A comprehensive travel insurance plan can provide insurance coverage for your financial investment, as the insurance company will reimburse you for all pre-paid, nonrefundable expenses. - Q. How does trip cancellation insurance work?
A. It is designed to reimburse you for any unforeseeable circumstances, which cause you to lose or forfeited, nonrefundable, unused payments or deposits that you have paid for your vacation, due to any number of covered reasons. - Q. What all is included in travel insurance?
A. In addition to trip cancellation and interruption, the more comprehensive travel insurance plans available today may also cover lost luggage, emergency medical costs, emergency medical transportation, reimbursement for accommodations and expenses incurred due to travel delays; reimbursement for the purchase of essential items if baggage is delayed; and coverage against lost, stolen or damaged baggage. Additionally, travel insurance can insure you if your trip needs to be canceled due to inclemental weather, such as hurricanes, flooding, etc. - Q. Can travel insurance be tailored to specific types of travel?
A. Yes. Travel insurance can cover plans for an array of budgets, from modest trips to high-end luxury vacations. There are also products for last-minute getaways and extended trips, and specific coverage plans for cruise travelers, golf travelers, students, and sports travel. - Q. How much does travel insurance cost?
A. The cost of travel insurance is based, in most cases, on the value of the trip and the age of the traveler.